top of page
For immediate assistance, customer care is always ready to help. You can reach us at 416-419-6581 or send us an email at latifa@fuchacouture.com. You can also access the quick chat option on our website.
FAQ
How can I track my order?
We offer various delivery options to ensure that you receive your order timely and securely. From standard shipping to express delivery, we have you covered. Once your order is shipped, you will be provided with all the shipping and tracking details.
How do I return an item?
At this time, all sales are final.
Due to the limited nature of our collections and for hygiene purposes, we do not offer returns or exchanges.
How can I contact your couriers?
Our couriers can be contacted directly for any specific delivery inquiries. Once your order is processed and dispatched, you will receive a confirmation email with courier contact details.
Do you provide International delivery?
Yes, we offer international delivery to bring our unique designs to customers worldwide. You can select your preferred international shipping option during the checkout process.
What is your returns policy?
We do not offer returns or exchanges. However if you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery at (latifa@fuchacouture.com) with your order number and clear photos of the issue. All request are reviewed and approved at the sole discretion of Fucha Couture.
If approved, we will provide further instructions.
bottom of page